Returns & Exchanges
At Encircled, we want you to love your sustainable wardrobe; if a piece isn't perfect, you can return or exchange unworn items with tags attached within 30 days of delivery. Our streamlined process ensures your transition to a more conscious closet is completely risk-free.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare Your Package
Place the unwashed and unworn items in their original packaging, ensuring all hangtags remain securely attached to the garments.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, affix it to your package, and drop it off at the designated carrier location.
- 4.Receive Your Refund
Once our team inspects your return at our warehouse, we will process your refund or store credit within 7 to 10 business days.